For the first time in twelve years, we have a premiere opportunity for a General Manager for one of the most identifiable themed restaurants in the world. The Hard Rock experience is everything about great food, cool music and exceptional merchandise and you get to put your own spin on this iconic business. Think you got what it takes to run this amazing business …. we want to hear from you.
What are you waiting for, apply now!!!
Reporting to the Director of Operations for Canadian Niagara Hotels, the General Manager will ensure courteous and superior quality service is provided to all customers. The GM is responsible for creating and driving a profitable, efficient and safe restaurant environment where entertaining and professional level of service is provided to resort families and guests in an effective and dynamic manner through highly responsive supervisory and dining staff. The GM will strive to create and motivate knowledgeable, helpful, and cheerful supervisory and non-supervisory staff, dedicated to exceeding guest satisfaction and operating revenue targets. The GM will create annual and semi-annual restaurant business plans, strategies, and controls, including cost-benefit analysis of equipment, products/services, revenue maximization, management and supervisory skill assessment. Recruit, hire, train, develop, schedule, evaluate and counsel management and team members. Ensure quest satisfaction strategies and tactics are effective. Apply and ensure all operating equipment and cash control standards and systems are used. Complete inventory checks and departmental reports. Manage the dining room floor and room service, as required, to ensure that operations are effectively and efficiently carried out cooperating with other departments.