Falls Avenue Resort

  • Kitchen Supervisor - Fallsview Restaurant

    Department
    Food & Beverage - Culinary
    Job Status Type
    Current Opportunity
  • Overview

    Join Us!

     

    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.

     

    What are you waiting for, apply now!!!

     

    The Kitchen Supervisor is responsible to ensure superior leadership in the kitchen and to continually drive for consistent high quality food preparation, to enhance the guest dining experience, The Kitchen Supervisor must maintain a passionate, sophisticated, and competent culinary orientation to every task that is performed and willingly take direction from the Executive Chef and to clearly deliver information to all culinary staff.

    Responsibilities

    Planning and directing food preparation in the kitchen, recruit, hire, train, schedule, evaluate all culinary staff. Counsel team members. Complete departmental reports and project management. Supervise kitchen staff to ensure that operations are effectively, safely and efficiently carried out and consistently monitor for any problems that may arise in the kitchen and seizing control of the situation at a moment’s notice while continually looking for ways to improve revenue and decrease cost.

    Qualifications

    • Commitment and passion to maximizing guest satisfaction in each stage of the guest experience
    • Establishes immediate credibility with guests and staff - leads all staff by example
    • Willingness/enjoyment to attend to the needs of others
    • Ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks among staff, multiple items/products
    • Employ persuasion and influence to initiate and/or resolve matters
    • Excellent interpersonal skills
    • Must have outstanding attention to detail especially as it pertains to food quality- inspection/purchasing and presentation, supervising staff to ensure recipes, proportions and procedures are being rigorously followed at all times
    • Ability to lead/supervise a team of kitchen staff
    • Ability to set high performance standards/ targets for each aspect of the operation and demonstrates urgency to achieve critical goals and objectives
    • Ability to supervise, direct, motivate and encourage staff to build and sustain a positive team environment
    • Excellent organizational and time management skills as well as the ability to work effectively under pressure
    • Demonstrates personal involvement and supervision to ensure the workplace is safe for all guests and staff
    • Enforces all health and safety/sanitation standards. Including preventative maintenance as it pertains to kitchen areas
    • Knowledge and conversational ability to train staff to effortlessly provide exceptional guest experiences
    • Microsoft and Excel skills to be able to update restaurant culinary reports
    • Ability to update when needed, existing culinary control and procedure manuals including development of new manuals
    • Safe food handler certification preferred
    • Minimum of three to four years of experience in a related fine dining culinary setting
    • Must be able to fulfill the physical requirements of the job (standing for long periods of time, carrying loads greater than 35 pounds etc.)
    • Graduate of a university/college Hospitality and Food Preparation Program or Hotel and Restaurant Management Program preferred
    • Red Sealed certified

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