Falls Avenue Resort

  • Vice – President, Human Resources

    Human Resources/Payroll
    Job Status Type
    Future Opportunity
  • Overview

    Falls Avenue Resort is seeking an dynamic, results driven Vice President, Human Resources to provide strategic leadership to support and advance organizational objectives.  The position reports to the CFO and provide a pivotal role in supporting the business operations and driving results. 

    The successful candidate will also assist in creating corporate human resources best practices that can be applied to all related Niagara Falls properties.  Attracting, developing and retaining talent capable of delivering exceptional performance is a key objective of the position.


    The successful candidate will also provide expertise, leadership, direction and results through a team of Human Resources Professionals in the following areas:

    Recruiting, Retention, Succession Planning

    • Leverage currently deployed recruiting tools (applicant tracking, career website, social media, etc.) to continually identify and recruit top talent
    • Create and develop new recruiting programs that attract outstanding individuals and appeal to candidates as “the place to work in Niagara Falls hospitality”
    • Analyze the HRIS and other data to identify and create strategies that improve candidate selection as well as overall retention
    • Create a multi-year succession plan for all management positions among all Niagara Falls businesses. Utilize assessment tools to identify with individuals with advancement potential and assist in creating developmental plans.  Monitor progress, update and report on succession planning progress semi-annually.  


    Compensation, Benefits & Performance Management

    • Create and recommend management, non-union and union compensation programs to ensure compliance with all agreements and regulations and ensure competitiveness in marketplace
    • Provide corporate guidance and direction to control/reduce all payroll related costs (including benefits)
    • Assist managers in identifying opportunities to control human resources costs relative to seasonal demands. 
    • Administer assessment and evaluation tools to highlight top and sub-par performers and incorporate/update succession plan accordingly.  Ensure consistency of standards across all companies. 

    Labour Relations, Compliance, Regulatory

    • Provide strategic leadership and negotiation for all union agreements and subsequent administrative oversight to ensure effective and efficient implementation of any changes throughout the organization.
    • Support operations in all human resources related regulatory compliance matters mitigating risk/costs to the organization to the greatest extent possible.

    Advisory role

    • As a true business professional, provide expertise and guidance on any other matters as requested/needed to allow smooth operation of all operating and administrative departments


    • Bachelor’s degree in human resources, organizational development or other relevant discipline
    • Experience in HR leadership role
    • Previous experience in a unionized environment a must
    • Significant experience in all major sub-functions of human resources including organizational development, compensation, benefits, talent acquisition and development, labour relations, employee relations,  occupational health and safety, workers compensation, performance management, human rights/AODA
    • Ability to effectively collaborate with all stakeholders to ensure that all human resource and company objectives are achieved.
    • Excellent demonstrated negotiations skills with ability to successful influence positive outcomes, in a unionized environment
    • Thorough knowledge of Ontario employment – related legislation, regulations and common law including their related legal principles
    • Knowledge of HRIS systems and related technology that improve effectiveness and efficiency of HR processes.
    • Awareness of HR’s role as major contributor to business success and that people are the most important asset to a company
    • Ability to influence and communicate, both in writing and verbally, in a clear and concise manner
    • Ability to build relationships, promote teamwork and manage organizational change
    • Demonstrated confidentiality, professionalism and good judgement when dealing with all personnel issues
    • Experience in the hotel/restaurant industry is an asset


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