Reporting to the Outlets Manager, this key guest service position is responsible for creating and driving the Sweet Jesus guest experience by ensuring passionate, competent and efficient service is provided at all times with a high level of food menu knowledge and service. Sweet Jesus serves high-end espresso and unique soft serve ice cream.
Develop short and long-term financial and operational plans for Sweet Jesus in support the overall objectives of the hotel. Develop, recommend, implement, and manage the Sweet Jesus annual budget, business/marketing plan forecasts and objectives to meet/exceed management expectations. Manage in compliance with established company policies and procedures as well as local, provincial and federal laws and regulations. Implement and manage all company programs to ensure compliance with the SOP’s including safety and sanitary regulation, all federal and local regulation to ensure optimal levels of quality service and hospitality are provide to the guest.