Falls Avenue Resort

  • Sales Manager- Themed Restaurants

    Job Status Type
    Future Opportunity
  • Overview

    Join Us!



    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


    What are you waiting for, apply now!!!


    The Sales Manager – Themed Restaurants is responsible for the revenue generation and sales planning of Restaurants.


    Complete an annual sales plan. Prospecting, soliciting, negotiating, closing and reporting for group and food and beverage services and other resort amenities timely group coordination with Resort operations. Responsive and effective problem resolution as required.


    • Previous related successful group sales track record, preferably within a food and beverage environment
    • Previous hotel experience is an asset
    • Outstanding persuasion, interpersonal and communication skills in order to successfully prospect, solicit, negotiate and up-sell outlet and resort amenities and services
    • Drives guest loyalty through excellent customer service throughout the sales process, including site visits and presentations, to ensure repeated business and revenue
    • Demonstrate superior negotiation and presentation skills in order develop and maintain relationships with guests to ensure repeated business
    • Demonstrate initiative in order to personally generate leads, proposals, and carry out sales solicitation by making personal and sales calls.
    • Able to prospect and maintain new business leads and develop them into revenue driving business
    • Demonstrate innovative ability to meet sales targets and grow business
    • Demonstrated ability to maintain professional composure at all times, while performing multiple tasks to meet sales quotas
    • Able to effectively build and maintain relationships with clients
    • Fluent with Microsoft Office Suite products – particularly Word and Excel programs
    • Previous experience with Delphi sales booking system preferred
    • Demonstrate the ability to set high priorities/ standards, and demonstrates urgency to achieve critical goals and objectives
    • Ability to quickly respond to changing work volume with high-energy level and speed
    • Good Team Player – refers business leads outside of scope to applicable team members/properties
    • Able to work independently


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