Falls Avenue Resort

  • Parking Attendant

    Department
    Parking Services
    Job Status Type
    Current Opportunity
  • Overview

    Join Us!

     

    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.

     

    What are you waiting for, apply now!!!

     

    This position is responsible for the welcoming and safe parking of vehicles of patrons using the Falls Avenue Parking Garage.

    Responsibilities

    The position also ensures that all parking rules, applicable fees, and safety/security standards of the Company are maintained at all times. This includes monitoring, preventing, reporting behavior and driving conduct of all employees and patrons, the prevention of vandalism and timely security reporting and assistance requests.

    Qualifications

    • Commitment and passion to maximizing guest satisfaction in each stage of the guest experience
    • Establishes immediate credibility with guests and staff
    • Excellent interpersonal and communication skills when dealing with guests, patrons, and employees
    • Strong organizational and time management skills and the ability to work under pressure
    • Demonstrate the ability to work cooperatively within a team setting to anticipate and assist to another co-workers needs
    • Previous experience of Point of Sales system is preferred
    • Demonstrate the ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/multiple items/products
    • Ability to quickly respond to changing work volume with high-energy level and speed
    • Demonstrate the ability to work independently with minimal supervision
    • Good knowledge of resort business, services and programs, as well as those of the surrounding areas, in order to effective respond to patron enquiries
    • Outstanding attention to detail - both in personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention
    • Must be able to work in all weather conditions (Spring, Summer, Fall, and Winter)
    • Security education and experience preferred
    • Standard First Aid and Basic Rescuer CPR is preferred

     

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