We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.
What are you waiting for, apply now!!!
This key guest service position is responsible for creating and driving the Starbuck’s guest experience at the Café by ensuring passionate, competent and efficient service is provided at all times with a high level of beverage and food menu knowledge and service.
Develop short and long-term financial and operational plans for the Starbucks Cafe in support the overall objectives of the hotel. Develop, recommend, implement, and manage the Starbucks annual budget, business/marketing plan forecasts and objectives to meet/exceed management expectations. Manage in compliance with established company policies and procedures as well as local, provincial and federal laws and regulations. Implement and manage all company programs to ensure compliance with the SOP’s including safety and sanitary regulation, all federal and local regulation to ensure optimal levels of quality service and hospitality are provide to the guest.