Falls Avenue Resort

  • Houseperson

    Job Status Type
    Current Opportunity
  • Overview

    Join Us!


    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


    What are you waiting for, apply now!!!


    This position is responsible for performing a variety of activities to ensure sanitary, safe and attractive conditions of public and service areas of the hotel.


    The houseperson will wash windows and frames, deliver and sort linen, vacuum, dust, polish chrome, brass and floors, wash walls, doors, stairwell and service landings, clean elevators, lobby dining room and elevators, move furniture, receive and distribute stock, remove garbage and waste.


    • Commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as they pertain to cleaning standards in the public and service areas
    • Passion for cleaning - Outstanding attention to detail in order to identify all hotel deficiencies
    • Excellent interpersonal skills
    • Ability to work independently with minimal supervision
    • Demonstrate ability to work cooperatively within a team setting to anticipate and assist other housemen’s needs
    • Demonstrate the ability to read and comprehend in the English language
    • Working knowledge of relevant equipment
    • Excellent organizational and time management skills and the ability to work under pressure
    • Demonstrate the ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks/multiple items/products
    • Knowledge of proper sanitation and cleaning techniques
    • Demonstrate knowledge of company services/activities/products across the complex and to increase guest satisfaction where appropriate
    • Ability to fulfill other duties as specified by the Housekeeping Managers/Supervisors
    • Ability to quickly respond to changing work volume with high-energy level and speed
    • Ability to work safely and in compliance with all health, safety and sanitation standards
    • Demonstrate ability to meet the physical requirements of the job (i.e. lifting up to 50lbs, bending, kneeling, reaching)
    • Must be able to work weekends, holidays and all shifts


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