Falls Avenue Resort

Food Runner

Food & Beverage - Guest Service
Job Status Type
Future Opportunity


Join Us!


We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


What are you waiting for, apply now!!!


This position is responsible for enthusiastically bringing dishes to guests in a timely manner to ensure optimal food temperature, and maintaining cleanliness and organization in all areas of the restaurant in order to ensure expedient, consistent and detail-oriented service is provided to all guests.


Assist servers with food delivery or ‘running’ of food to tables once an order has been prepared by the cooks. Clean and set tables and carry trays of dishes to stewarding area. Maintain tables and chairs in a neat and organized manner. Restock tablecloths, china, cutlery and supplies. Assist with the service of food and overall service at tables.


  • Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience, particularly as they pertain to exceptional standards of order and cleanliness.
  • Demonstrate perpetual cheerfulness and extroversion in order to deliver meals, set and assist table service to serve each guest as well as clear tables
  • Outstanding attention to detail - both in personal grooming/appearance, in properly identifying dishes to ensure no food is missing on the plate, cleanliness standards of tables and stations, and level of required attention needed
  • Excellent interpersonal and communication skills when dealing with customers and employees
  • Demonstrate willingness and enjoyment to attend to the needs of others
  • Ability to work independently with minimal supervision as well as cooperatively within a team setting
  • Demonstrate the ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products
  • Excellent interpersonal skills
  • Ability to quickly respond to changing work volume with high-energy level and speed
  • Ability to meet the physical requirements of the job (i.e. lifting 20lb. trays)
  • Ability to work safely and in compliance with all health, safety and sanitation standards
  • Must be able to work all shifts including weekends and holidays


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