We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.
What are you waiting for, apply now!!!
In this senior resort position, reporting to the Director of Conference Services, the successful candidate will be responsible to ensure the responsive, enthusiastic and accurate execution and co-ordination of all the aspects of meeting, catering and convention planning and modifications both before, during and after event takes place. Must take pride in the effective and efficient operational excellence, including anticipating and delivering consistent outstanding guest satisfaction.
Extraordinary attention to detail and good organizational skills in regards to designing and clearly communicating event needs and changes as well as ensuring room reservations, group billings are properly and timely completed. Above-average persuasion skills are required to both creatively explore guest alternatives/options and revenue generating and the ability to maximize revenue by both cross-promotion/sales of related company services/activities/products across the complex is required in the position. The individual will be able to execute and support the operational aspects of business booked by completing guest correspondence. As well as the transfer of accurate, complete, and timely information across the complex in accordance with the Standard Operating Procedures.