This key guest service position is responsible for continuing/increasing a great impression by providing a seamless and an exceptional guest experience by handling all guest interactions with the highest level of hospitality and professionalism.
Enthusiastically welcome and greet guests in warm, friendly, prompt and professional manner. Assist guests with reservations and special requests. Speak to guests using clear and professional language when communicating/informing the guests of property amenities, services, hours of operations and local areas of interest and activities. Communicate guests and provide guests with directions.