This position is responsible for ensuring both culinary and service teams provide passionate, sophisticated, attentive, and guest-focused food and beverage service at all times in alternating family/group tour/ fine dining restaurant atmospheres.
Reporting to the Restaurant Manager, the Assistant Restaurant Manager will ensure courteous and superior quality service is provided to all customers. The Assistant Restaurant Manager is responsible for creating and driving a profitable, efficient and safe restaurant environment where entertaining and professional level of service is provided to resort families and guests in an effective and dynamic manner through highly responsive supervisory and fine dining staff. The Assistant Restaurant Manager will strive to create and motivate knowledgeable, helpful, and cheerful supervisory and non-supervisory staff, dedicated to exceeding guest satisfaction and operating revenue targets. The Assistant Restaurant Manager is responsible for creating annual and semi-annual restaurant business plans, strategies, and controls, including cost-benefit analysis of equipment, products/services, revenue maximization, management and supervisory skill assessment. Perform recruiting, hiring, training, developing, scheduling, evaluating and counselling management and team members. Ensure guest satisfaction strategies and tactics are implemented and followed. Apply and ensure all operating equipment and cash control standards and systems are used; completing inventory checks, departmental reports. Manage the dining room floor and room service, as required, to ensure that operations are effectively and efficiently carried out cooperating with other departments, etc.