Falls Avenue Resort

  • Waterpark Lead Hand Cleaning & Laundry

    Job Status Type
    Future Opportunity
  • Overview

    Join Us!


    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


    What are you waiting for, apply now!!!


    The position is responsible for ensuring the cleanliness and attractiveness of the Fallsview Indoor Waterpark.


    Direct the cleaning staff of cleaning duties on a daily basis. Report to the Cleaning and Laundry Supervisor, and assist with the supervision of the Cleaning and Laundry department. Actively promote a safe and healthy workplace. Act as a liaison with Hotels, guest complaints and special requests. Train and lead Cleaning and Laundry Staff. Coach, motivate and provide corrective actions to Cleaning and Laundry Staff. Responsible for inventory control, purchasing and procurement. Create and maintain staff schedule.


    • Commitment to quality and hospitality during all interactions with customers and employees
    • Excellent interpersonal and communication skills when dealing with customers and employees
    • Demonstrate leadership skills and excellent organizational and time management skills
    • Ability to work independently with minimal supervision as well as cooperatively within a team setting
    • Ability to work effectively under pressure
    • Must be flexible to work all shifts including days, evenings, weekends and holidays
    • A minimum of one year cleaning or janitorial experience is required


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