Falls Avenue Resort

  • Brewery Server/Bartender

    Food & Beverage - Guest Service
    Job Status Type
    Current Opportunity
  • Overview

    Join Us!


    We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


    What are you waiting for, apply now!!!


    In this dual role, the position is responsible for the ordering, pouring, serving of craft beer, wine, coffee, soft drinks and food menu items, bill issuing and payment protocols, and related customer service brewhouse issues for customers in a fun, enthusiastic, and efficient manner.


    As a Server/Bartender you are responsible for informing customers on both beer and food menu differences, and characteristics. Order, pour and serve beverages and restaurant food items. Keep inventory and order supplies. Generate sales reports. Maintain cleanliness of assigned work areas.


    • Demonstrate commitment, passion and communication skills in order to maximize guest satisfaction and provide an entertaining craft brewery experience to each guest
    • Demonstrate willingness/enjoyment to attend to the needs of others
    • Demonstrate the ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/multiple items/products
    • Excellent organizational and time management skills and the ability to work under pressure
    • Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs and demeanor in order to maximize each guest’s entertainment experience at the brewery
    • Demonstrate reading comprehension ability (e.g. Assist guests in reading of company / local tourism literature in order to increase guest satisfaction during stay/ visit)
    • Ability to work independently with minimal supervision as well as cooperatively within a team setting
    • Recent relevant experience in a similar environment
    • Ability to work safely and in compliance with all health, safety, and sanitation standards
    • Must be 18 years of age or older and Smart Serve Certified
    • Must be able to work all evening shifts including weekends and holidays


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