Falls Avenue Resort

  • Revenue Manager

    Department
    Reservations
    Job Status Type
    Future Opportunity
  • Overview

    Reporting to the Vice President of Revenue Management, the Revenue Manager is responsible for maximizing and realizing the full/highest potential of RevPAR for the hotel.

    Responsibilities

    Ongoing (constant and daily) tracking and analyzing of competitive set and respective yield strategy patterns to predict probable competitive set reaction to changes in the market place. Ongoing analysis of changing distribution channel models and the impact on consumer booking trends to aid in more accurate forecasting. Develops and manages hotel pricing strategies by defining and management of rate level and rate level conditions relative to demand factors. Develops “well researched” rate offers for specific distribution channels as required. Monitors all market segment booking pace patterns (all transient package, meeting group, tour and F.I.T.) and reacts accordingly by controlling reservation distribution sources to maximize revenue – discusses changes and ensure quick and efficient implementation of changes. Monitors applicable Franchise channels and maximize opportunities from the brand. Maintains current knowledge of all brand revenue – related programs. Develops fundamentals and provide guidelines mechanisms for catering events/ function space and all other revenue streams at the hotel. Completes rolling hotel forecasting at least weekly using historical analytics. Establishes group rates & parameters with DOS and provides opportunity cost reports on all groups – develops a scientific approach to attrition management. Conducts regular audits of distribution channels. Educates all relevant departments on the art and science of revenue management (Sales Managers, Reservations, Front Office Management, etc.) to ensure everyone is working on intelligent revenue strategies to maximize RevPar. Controls use of OTA channels of distribution and assists in overall Marketing efforts by establishing lead-in rates and qualifications. Works closely with Falls Avenue central reservation and franchise reservation offices to ensure compliance to program conditions

     

    Qualifications

    • At least 5 years related experience in managing a revenue management role for a comparable sized hotel and conference centre property
    • A proven track record of increasing revenue streams and strengthening the financial performance of a similarly sized property
    • Experience with Delphi Sales and Catering system, setting SSG rates and parameters, computerized hotel revenue management systems; Revenue Management software and systems an asset
    • Mathematically/analytical inclined – holds a passion for numbers
    • Completion of post-secondary education program relevant to revenue management or equivalent experience
    • Detail orientated and hands on
    • Team player with strong communication, persuasion, and interpersonal skills
    • Able to work in a fast-paced environment and deal with stressful situations
    • Ability to translate statistical trends and complex system functionalities into easily understood terms for hotel management understanding and use
    • Acts quickly and decisively; able to multi-task
    • Advanced working knowledge of Microsoft Office (specifically MS Excel)

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