Falls Avenue Resort

Assistant Kitchen Manager

Food & Beverage - Culinary
Job Status Type
Current Opportunity


Join Us!


We’re a diversified team of over 1800+ world-class hospitality professionals working in more than 150 unique business roles running numerous hotels, restaurants, unique retail, attractions and spa businesses under a 120- acre roof. We're also part of an even larger private North American hospitality enterprise which spans both Canada and the United States- and includes our 2 other Niagara Falls sister hotels - the Marriott Fallsview and Marriott on the Falls Hotels. And if that's not impressive enough to outline the wealth of career opportunities we can offer you - we even have our onsite brewery - the Niagara Brewing Company! We principally choose to operate our businesses in co-operation with some of the World’s most- respected and most- valued brands: Sheraton, Christienne Spa, Crowne Plaza, Massimo's, Rainforest Cafe, Hard Rock Cafe, Perkins, Hershey’s, Coca-Cola, Starbucks and Fallsview Indoor Waterpark – to name but a few. Many of our businesses are award winning & internationally- recognized as best in class: Sheraton Conference Centre, Hard Rock Cafe, Rainforest Cafe, Hershey, 4 Starbucks, and Perkins. Our Fallsview Indoor Waterpark is internationally recognized by the World Waterpark Association and TripAdvisor and we’re a previous winner of the Distinguished Hotelier of the Year Gold award for the Falls Avenue Resort. If you aspire to be part of a business that continually pushes itself for greatness and makes Niagara Falls even more unique.


What are you waiting for, apply now!!!


This position is responsible for performing a variety of activities to ensure the smooth and efficient operations of the restaurant kitchen and to ensure customers receive quality service and meals.




Responsible for all aspects of food production. Assist in the staffing of the kitchen. Manage portion control of food. Responsible for inventory control. Ensure proper presentation of food and quality of meals. Train and correct staff, as required, in order to ensure all staff operate at a consistent level of performance. Responsible for departmental staffing/scheduling. Develop all staff to the best of their personal capabilities. Direct staff in an efficient and forthright manner. Demonstrate personal involvement and supervision to ensure the workplace is safe for all guests and staff. Enforce all health and safety/sanitation standards. Resolve guest complaints in an efficient and courteous manner.


  • Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience
  • Demonstrate leadership skills
  • Excellent organizational and time management skills
  • Demonstrate the ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products
  • Employs persuasion and influence to initiate and/or resolve matters
  • Excellent interpersonal and communication skills
  • Ability to work independently as well as cooperatively within a team setting
  • Approachable and establishes immediate credibility with guests and staff - leads all staff by example
  • Demonstrate the knowledge and conversational ability to train staff to effortlessly provide exceptional guest experiences
  • Kitchen management experience in restaurant setting in a high volume establishment
  • Demonstrate professional telephone manners
  • Attention to detail
  • Post-Secondary education in a related field or the equivalent in education and experience
  • Must be able to work shift work and holidays
  • Knowledgeable with Microsoft Word, Excel and Outlook


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